I was eight…he was sixteen
September 12, 2015 | My Jottings
(Reposted from the archives….)
I was eight years old and growing up in Southern California when this picture of my husband Michael was taken during his junior year at Proctor High School. It was 1965 and he was sixteen. He grew up near a lake in northeastern Minnesota and loved to hunt and fish by the time he was ten.
He joined the United States Marines two years after this photo was taken, and after boot camp when the boys men were asked to volunteer for the front lines in Vietnam, he courageously raised his hand.
Three days after arriving in Da Nang he had his first encounter with the carnage that would eventually become an almost everyday occurrence during his tour there. Three young Marines took a direct hit from an enemy mortar while they sat at a table eating their meal. Their bodies were completely blown apart. Michael was spared.
The next eighteen months were filled with days and nights that only his fellow Vietnam vets can truly comprehend. Trudging single-file through the jungles, sleeping very little, hardening their hearts in order to witness the destruction and do the killing the government required them to do, and watching close friends step on land mines just a few feet in front of them, was all part of a day’s work. He did not have any sort of faith then, despite growing up with a devoutly Catholic mother. He wondered why so many died around him and he survived.
Michael was a muscular 192 pounds when he went to Vietnam, and came home fifty pounds lighter thanks to dysentery. When he was notified that his service in Vietnam was over and he returned to the States, he was not expecting the hurled tomatoes, the angry jeers and the “Go back, baby killers!” placards waiting for them at the Los Angeles airport. No one had debriefed them. He was not expecting that his parents would not want to hear about what he had experienced in Vietnam. He did not know that for years if a passing car backfired he would instinctively drop to the ground, or that he could never again handle being near strobe lights.
When Michael was sixteen, he couldn’t have known that going to war was just around the corner, and he obviously couldn’t have known that his future wife was eight years old and growing up in a decent but slightly unstable home in southern California. He probably didn’t know that much of his entire life would call for bravery and strength. But God knew.
When Michael was thirty years old someone told him that Jesus was real, that He loved him and would change his life here on this earth and in the one to come. Michael believed the message with his whole heart and never turned back; His faith in Christ has been the central part of his life since 1978.
He and I “met” when I was twenty-three and he was almost thirty-two. We had only been in each other’s company once before marrying in 1981. He did not know that marrying me and being a daddy to my two little girls would require strength and courage. Even though he would dismiss my saying this today, I know it has taken great strength to stick with me all these years. He has a backbone most men don’t have. And he has humility and patience that I rarely see in anyone.
Four decades after his stint in the Vietnam war, Michael fights another enemy. This one stalks his brain, silences his speech, and stiffens his joints and muscles. This one has stolen pieces of his life and abilities, bit by ruthless bit. But he resists this enemy in the power and grace that Jesus gives him each day. He continues to be strong and courageous right in front of his family’s eyes, and he is deeply loved and respected by us all.
(However, he is by no means a saint. Even though I wish to honor him here, he has an annoying trait or two that has tested my patience over the years, and I know he feels the same way about me. For example, Michael could very well be the male version of Sarah Winchester, a strange woman who kept compulsively adding on to her huge California house until the day she died. Michael has a penchant for continuous building projects as well, and recently built a “small” storage shed I call The Taj Mamichael in our backyard, much to my dismay surprise.) 🙂
When I was eight years old and reading my Nancy Drew books in my sunny pink bedroom, I had no idea that a handsome sixteen year old boy living in the north woods of Minnesota would someday be my husband. When I was ten years old and swimming every minute possible, I could not have known that a strong and courageous eighteen year old who would someday be my children’s daddy, was steeling himself each day to face the horrors of war.
But God, who numbers our days and orders our steps, knew.
When I look at the photo of my husband when he was a junior in high school, I see the core of who he is today. Out of His great love, God preserved Michael’s life for me and for our family. Out of His great power, God has made Michael a strong and courageous man to face the many challenges that life has presented to him.
6“Be strong and courageous, because you will lead these people to inherit the land I swore to their forefathers to give them. 7Be strong and very courageous. Be careful to obey all the law my servant Moses gave you; do not turn from it to the right or to the left, that you may be successful wherever you go. 8Do not let this Book of the Law depart from your mouth; meditate on it day and night, so that you may be careful to do everything written in it. Then you will be prosperous and successful. 9Have I not commanded you? Be strong and courageous. Do not be terrified; do not be discouraged, for the LORD your God will be with you wherever you go.” Joshua 1:6-9
All these years later, my strong and courageous husband is still teaching me by his example to be strong and courageous myself.
I have so much to learn, but I have a brave, handsome and kind teacher.
(Note: my husband Michael died on February 9, 2015. If you would like to read the account of how God met us and blessed us so unforgettably during the week of Michael’s dying, please click here, and read that, and then the next posts in order…. there is one for each day, February 2 through February 9.)
Green Macaroni and Cheese
September 10, 2015 | My Jottings
(Reposted from the archives….have you tried this recipe yet?)
About twenty-five years ago a friend of a friend told me about a simple and unique (and more healthy) recipe for macaroni and cheese. I was intrigued by the ingredients and made it right away. It was pretty tasty, and I made it again, tweaking the simple recipe a bit until it was something we loved, and I’ve made it often ever since.
My daughters grew up eating this Green Macaroni and Cheese, and they still love it. I think Carolyn makes it for her family now and then. Even my grandbabies enjoy it, and some of them are fairly picky eaters. Sara introduced this dish to her best friend, and now Layla talks to her about “your mom’s green macaroni and cheese.” (I’m pretty sure they talk about other things too, but I’m honored that smart, beautiful and accomplished young women think highly enough of even one creation of mine to make it a topic of conversation.)
I’ve received enough requests for this recipe that I thought I’d share it on the blog. It’s simple enough to make, but there are a few putzy steps that can be better illustrated by photos than by me trying to write the recipe out on 3 x 5 cards. Anyone who knows me knows that a 3 x 5 card might be large enough for me to write my name and phone number on.
Julie’s Green Macaroni and Cheese
Preheat your oven to 325 degrees.
So here’s what you’ll need for a large batch:

A cup of milk, 16 ounces of spinach nests pasta, 4-5 tablespoons of soy sauce (I use low-sodium but you can use the stuff that’s brown liquid salt if you like), 2 containers of cottage cheese and some grated mozzarella cheese.
I have only been able to find these spinach nests at one store in our town, and it just so happens that last week when I went to buy some, they were gone and it didn’t look like they were coming back any time soon. So I put in a request with the manager and we’ll see if he does anything about my family’s regular need for spinach nests. Not being one to wait for another person to hold my destiny in their hands, I did a little search online and found our beloved spinach pasta nests through Amazon. The case of twelve 16-ounce boxes of spinach nests arrived today.
If you can’t find spinach nests where you shop, you could probably use other spinach pasta that isn’t made into little circular nests. And I have made this recipe with multi-colored rotini pasta and it’s yummy too. Play around with it until it’s something your family likes.
This recipe will need a fairly large baking pan – I use my deep lasagna pan. I make a large recipe because at our house we basically feed the multitudes, and some of us around here love leftovers for our packed lunches.
If you don’t have multitudes to feed, I would suggest you cut this recipe in half, and use a 9 x 13 baking pan.
Pour all the spinach pasta from a 16-ounce box into a large mixing bowl. See the cute little nests?

They look innocent enough, but they will cut your fingers into shreds if you try breaking them apart with your hands. Don’t try it.

You’ll need to break these nests up now. I use a metal measuring cup and just slowly crunch up the nests by pressing down on them in the bowl with the cup. If you have Miniature German Schnauzers with sensitive ears, they will probably run into the other room while you’re crunching up your spinach nests in a metal mixing bowl.

Just press and crunch until there are no more nests left – just bits of spinach pasta a couple of inches long.

See? Like this. If you use a pasta that already comes in a bag and looks like this, you won’t need to crunch and crunch it with a measuring cup and scare your dogs.
Now take two entire containers (24 ounces each) of cottage cheese, and dump it out onto the broken up spinach pasta. (Remember, if you want to make a normal-sized batch and are halving this recipe, you’ll only need one 24 ounce container of cottage cheese, 8 ounces of spinach pasta, etc.)

Be sure you get all of the cottage cheese out. You can use 4%, 2% or 1% cottage cheese, but I wouldn’t recommend using skim.
Now comes the soy sauce. I like Kikkoman best.

Add four or five tablespoons of soy sauce to the cottage cheese and spinach nest pasta.
And now add one cup of milk. Again, you can use whole milk or 1% or 2%, but I don’t recommend skim milk for this recipe. Pour the milk over the green mess mixture.

Give these four ingredients a good stir. You might be thinking, “This is awfully dry — how is this going to make a delicious, creamy macaroni and cheese dish?” That’s what I thought when I first made it too, but I promise you’ll see how yummy it is soon.

I don’t think this recipe would qualify for Better Homes and Gardens or Bon Appetit magazines, because it’s too easy and it doesn’t photograph well. But I think we all know someone who doesn’t take a good picture who has a deep inner beauty that makes you completely forget about outward appearances. That’s the way this Green Macaroni and Cheese is. It has a deep inner beauty.

Pour all this into a greased (I use Pam) baking dish.

Be sure you scrape all the whey from the bowl too. You want all the liquid in there since the spinach nests aren’t cooked before you put all this in the oven.

Here’s how it looks spread evenly into my lasagna pan. Sara knows I like dark blue in my kitchen and gave me this pan a few years ago.
Bake this at 325 degrees and set the timer for 15 minutes. This will be the approximate halfway point, and you’ll have to take out the not-quite-done pasta and give it a good stir.
Below, here’s how it looks after about 15-20 minutes at 325. The pasta is softening up a little.

Now just stir it up a bit in the baking dish. Below, see the whey that the cottage cheese finally releases as it’s stirred? It’s pretty liquidy — just stir and fold, so all the dry bits of spinach pasta get covered with the whey. Experience has taught me that any little stray bits of pasta sticking up out of the liquid will get very dark and crisp, and will not taste very scrumptious.
We don’t want our spinach nests going rogue on us.

Stir those curds and whey, stir that pasta. This takes about a minute at the most.

Now spread it out again, making it even with the back of your spoon. It’s going back into the oven to finish baking. Set your timer again for about ten-fifteen minutes, and then pull it out again.
Here’s the part that just takes a time or two of making this dish to understand or recognize. When you pull out the pan the second time, if there’s still a lot of liquid and it hasn’t been mostly absorbed by the pasta, stir it again and put it back in the oven. Keep watching it every few minutes until the pasta has absorbed the liquid. It should be moist, but not swimming in whey. You don’t want to wait too long though – it will result in dry pasta, and you won’t like this recipe and your grandchildren won’t have a chance to try it.
I find that an oven thermometer is a very helpful tool. Even though my range is new and has two ovens, I leave an inexpensive oven thermometer in there all the time. One oven cooks a little hot and the other a little cool (yes, I’ve had the Sears guy out), and if your oven cooks at 375 when it should be 325, it could make a big ugly difference with your Green Macaroni and Cheese.

Once the liquid is mostly absorbed into the now-soft pasta, pull the pan out and sprinkle with grated mozzarella cheese. As much or as little as you like. We like a goodly amount.

Above, here’s what ours looked like today before I put it under the broiler.

The final step: put the pan under the broiler and watch it carefully. Here’s my first peek after about 3-4 minutes — nope, not yet!

And here’s my second peek after about 5 minutes — yep, this looks just right! It’s ready to come out into the light of day again.

I let this sit for about 4-5 minutes before cutting it into squares and serving it on a small salad plate.

Can you see why I don’t try to write this all down on a recipe card? 🙂
I hope you let me know if you try Green Macaroni and Cheese. It can be a side dish to whatever you’re making for dinner, or it can be lunch itself with a nice Honeycrisp apple and a few carrot sticks.
This makes good leftovers too — just store it in an airtight container in the fridge, and warm it up in the microwave when you’re ready to eat.
Now when I look at the other kind of macaroni and cheese we’re all familiar with, it seems so foreign to me, so orange looking.
I’ll let you know if the store manager calls me to say they’re back to carrying my spinach nests again. But just in case they decide not to, I’m equipped for several months, at least.

Green macaroni and cheese has definitely transformed our consumption of mac and cheese.
Blessings,
Winning over Grandma Oma
September 8, 2015 | My Jottings
(Reposted from the archives….)
My Grandma Oma didn’t like me much. Oh, she tolerated me well enough when we first met. I was three years old, and she and Grandpa Bud had just moved to Southern California from their Hereford cattle farm in Kansas. My parents were happy about my grandparents moving to our town in SoCal so we kids could get to know them. But as I grew older, my maternal Grandma seemed increasingly distant and sometimes even disgusted with me. She thought I was a spoiled little girl; too mouthy, too whiny and demanding.
When I was very young I used to climb up in my Grandma’s generous lap and she would lightly scratch my back while we watched TV on Sunday nights after dinner. She wasn’t critical of me then and I relished those times. She would rock the chair back and forth and I would be very quiet. I thought I could feel her love for me then.
But before long I’d taken too many cookies out of her cookie jar or sassed my mother or turned the TV channels too fast, and she’d knit her brows and purse her lips in disapproval. I’d hear her mutter under her breath to my grandpa, “That child is spoiled rotten!”
Despite my suspicion that Grandma didn’t care for me a great deal and thought I was “too big for my britches,” I enjoyed going to her house. It was small with a good-sized yard and there were lots of interesting things for a young girl to investigate. There was Mr. Clean, their canary who used his cage water dish for a bath several times a day, there were richly upholstered rocking chairs where I loved to curl up and read, and intricately crocheted afghans and lacy doilies. I loved to walk through the rooms and study the different treasures: a Japanese music box that played a mournful tune when I lifted the lid (“Julie, you’re going to wear that thing out!”), a massive Drexel mahogany bedroom set that Grandpa polished to such a shine I could see my reflection in it (“Don’t get your fingerprints on that dresser!”), and a beautiful nightstand lamp that had three settings. I used to sit in my grandparents’ room and slowly turn that lamp on and off, on and off. It was delicate and old, with two milky globes, one at the top and one on the base, and I loved how it could give bright, medium, or very soft light when the key-like switch was turned. But then I’d hear Grandma’s footsteps coming down the hall and she would scold, “Julie, you are going to break my nice lamp, now stop fooling with it! Go outside and play.”
Years passed and by the time I was sixteen Grandma’s feelings for me hadn’t seemed to change much. Even though I wasn’t the juvenile delinquent she felt certain I would turn out to be, she seemed to merely put up with me. In fact, I thought she was more disappointed in me than ever. I never seemed to be able to win her affection. I drove too fast, was away from home too much (“always out gallivanting around”) and spent too much time running with my friends, she thought. I was resigned to the fact that Grandma would always think I was a disappointment as a granddaughter, and I just went on with my own life that by this time consisted of cheerleading, working part time, keeping up with my studies, and spending time with friends at the beach.
In early 1974 Grandpa had a stroke and several months later he died. Grandma was lost without him. She moved in with us and I could tell she was unhappy about losing her independence. She spent her days cooking and helping around the house and her nights sitting in a chair watching TV. She particularly loved “The Lawrence Welk Show” on Saturday nights, and sometimes as I was getting ready to go out with friends I noticed that Grandma would gently tap her foot to the music as Bobby and Cissy danced, or as Guy and Ralna sang a peppy duet. I would roll my eyes and heave a teenaged sigh. I hated “The Lawrence Welk” show. It was certainly not my generation’s style of music and it was just another thing that Grandma and I did not have in common.
One day as my grandma sat dozing in her chair, I studied her, and a pang of regret assailed me. I wondered what had happened to us. Why had we never really been able to bond as a grandmother and granddaughter should? Why wasn’t she able to reach out and love me, shortcomings and all? She was 73, and as I watched her it dawned on me that if anyone was going to change, it was going to have to be me.
The following week I had an idea and told Grandma to be ready for an all-day outing with me on Saturday. She looked surprised and irritated. She questioned me about what kind of an outing I was talking about, but I refused to give her details. “Oh, you’ll see, Grandma. You and I are going to have a wonderful time together!” I assured her. We had never done anything together and I’m certain she was wary and curious about what I had up my sleeve. But she didn’t say she wouldn’t go with me.
Saturday arrived and I helped Grandma into the car. I was shocked that she actually allowed me to good-naturedly blindfold her to keep our route and destination a secret. Her mood was light as we drove along the southern California freeway system and I inwardly rejoiced that she was willing to go along with my little plan.
When we arrived at the entrance of Disneyland, I removed her blindfold and fluffed her snowy hair. It took a moment for her to focus her eyes and realize where we were. “Well I never!” she sputtered. Grandma had never been to Disneyland and I thought it was something she needed to experience. 
“How in the world am I going to walk around this big place?” she asked testily. “Not to worry,” I responded. “I’ll push you in a wheelchair up to each ride. I’ll help you board the rides with me and then we’ll put you back in the chair when the ride is over.” Much to my amazement and relief, Grandma didn’t resist.
We spent the entire day exploring the famous park, going on the tamer rides, watching shows, shopping, laughing. Yes, laughing. I pushed her all over that place until dusk, when, exhausted, we made the forty-minute drive home. Before we went to bed that night Grandma looked directly into my eyes and said earnestly, “Thank you, Julie. This was a wonderful day.”
Soon after that I took her on another outing and she again submitted to my silly blindfold idea so I could keep her in the dark and totally surprised until we reached our destination: Grauman’s Chinese Theater in Hollywood, where we saw the movie Earthquake. Even though she had lived in Southern California for many years, she had never been to Hollywood, never been in a theater like this one. All the way home Grandma marveled about what a nice time we’d had.
Grandma Oma and I gradually became closer after that. Our conversations were light and we even laughed together. I talked to her about my friends and school, asked her questions about her childhood and how to cook and bake, and what she was interested in. I asked her questions about my Grandpa – she loved to talk about him. I found that she had a lot to share. I felt like I was getting acquainted with my Grandma for the first time. And little by little, she was definitely warming up to me.
I started sitting with her on Saturday nights as she watched “The Lawrence Welk Show.” She told me all about the people on the show as if they were old friends of hers. I learned to enjoy watching Arthur Duncan tap-dance and even tried to imitate him in front of Grandma, making her chuckle. We listened to Norma Zimmer and Larry Hooper sing, and to Myron Floren play his accordion. I learned songs I had never known before and I actually liked them. Most of all, I was learning to appreciate my Grandma, and I think she was learning to love me.
My Grandma Oma died in 1982. Her gleaming mahogany bedroom set sits in our master bedroom today. I treasure it. I also have her beautiful lamp, but about a year ago I accidentally bumped it and it crashed to the ground, shattering the top globe. I try not to hold too tightly to material things, but I was sad about this lamp breaking because it had been such a part of my childhood. I stared at the pieces on the floor and memories came flooding back, of me as a little girl exploring and dreaming, and turning that lamp at Grandma’s house on and off, on and off.
The memory of my Grandma’s “off” years of seeming indifference to me isn’t painful anymore and I don’t question why things were as they were. Instead I have the remembrance of our few “on” years together — how I believe God helped Grandma and me do what neither one of us knew how to do on our own — begin a loving relationship and make a real connection with each other for the first time in years.
Now I’m a grandma myself, albeit a few years younger than my grandmother’s age in this account. Only heaven knows what my grandchildren will remember about me when I’m just a fading memory to them, but I’m determined that they will never have to wonder if I loved them. They know already that my heart is nearly bursting with love for them all.
And all these years later, Lawrence Welk is still in the picture. My seven year-old granddaughter Clara loves to watch that old show with me when she spends the night on the occasional Saturday. She thinks it’s called “The Loren Swelk Show”, and I’m not in any hurry to tell her otherwise. As we sit and watch Bobby and Cissy, Guy and Ralna, Arthur Duncan, Tom Netherton and all the others, I sometimes think about my own Grandma Oma, and I’m thankful for those few pleasant memories we made.
And I say a silent prayer asking God to help me make lots and lots and lots of precious memories with my seven wonderful grandchildren.
I know this is one of the reasons I’m alive.
Helen’s Gift
September 2, 2015 | My Jottings
The day before yesterday I went out to get the mail, and sitting on our front deck was a good-sized package from Switzerland. My sweet blogging friend Helen had emailed recently and asked for my address, so I knew something was coming. Maybe a piece of Swiss chocolate or a quilted Christmas decoration? Helen loves to quilt (and knit, and sew, and read, and run, and translate difficult documents since she’s multilingual, and raise her family, and travel), so I thought it might be something homemade, even.
But never did I expect to receive the lavish gift she sent me. A large lap quilt, with all the right colors, with exquisite stitching and precision, and with Helen’s compassion and love sewn throughout.
This work of art will look perfect in my living room, which has taupes and reds and walls that are robin’s egg blue. It would look perfect in my office, which has red and cream toile wallpaper and aqua velvet curtains. And it would be wonderful in my bedroom, to put across my lap when I’m reading, or writing in my gratitude journal.
Here’s the reverse side — have you ever seen anything so cheery and striking? And you can enlarge these photos to see the amazing stitching swirls Helen did. Perfection.
And as I was inspecting the quilt, jaw dropped and eyes welling, I saw some birds. Red birds. Cardinals. Anyone who knows me knows I love cardinals, and they signify hope and God’s help and presence in my life. If you haven’t seen it, I wrote a little children’s story about a family called the Buehlers, which is really about our family, here.
Here’s a view of some of the cardinals.
Last night after my Fosters went to bed for the night, I got into my plaid flannel nightgown, made some popcorn, put my feet up in the recliner, and watched my favorite show on TV. I put Helen’s quilt over my lap and thought of Michael, because in her note Helen said she began working on the quilt before Michael died, knowing from reading my blog that things had gotten very difficult as Michael’s health continued to decline.
I love when something has multiple deep meanings for me. I will use this quilt often, if not nightly. I will remember the loving handwork of a friend far away with a beautiful heart, and of the hope that’s always there in God even when we think that hope is hidden. In a way, I feel like I’m being covered by a prayer, Helen’s prayer, that God would help me walk this sometimes lonely path of widowhood.
When I sit with my quilt, I will also pray for Helen. I will ask the Lord to bless her in every way possible, and that He will blanket her (x 1000) with the warmth, beauty and comfort that she has given to me.
Failures in frugality
August 28, 2015 | My Jottings
I don’t think I would label myself as truly frugal, but I love alliteration and “Failures in frugality” sort of fits what I’m going to share about, so I went with it. I’m careful with money and I like to save, but I will also not think twice about spending or giving a large amount if I feel the cause is right. So frugal might be a bit too strong a word. Anyway…
Ever since I started using a CPAP machine on April 13th of this year, I’ve apparently been doing damage to the inside of my mouth. Since I have to sleep with my mouth closed now (I have a CPAP with nasal pillows), I’m inadvertently pushing my lower jaw out and chewing on my inside cheeks, to the point where I have discolored lesions that could lead eventually to serious things. Gah! So I went to the dentist and thought I would get a simple mouth guard to keep me from this destructive somnolent nocturnal activity. Here’s what it looks like:
It’s made of very hard plastic, and I was expecting something a little softer. The little turquoise bands are supposed to keep my lower jaw from extending out past my upper jaw while I sleep, and prevent me from chewing on the inside of my mouth. There’s only one problem. One night with this instrument of torture was, well, torture. Every single one of my upper teeth ached as if they’d been hit. My jaw ached for so long the next day I thought I had the start of TMJ, which I’ve never had. According to my dentist, all that’s needed is for me to let them file down the upper tooth sections, a little bit at a time, so that I can try the mouth guard every night until it doesn’t hurt anymore. While going into the dentist repeatedly for these small adjustments until I finally have a better night’s sleep.
So in a nutshell, after Michael died I was having serious sleeping problems, had a sleep study that showed I was getting absolutely no Stage 3 sleep (the kind of deep sleep that enables your brain to catalog and store all your memories from the day before), got a CPAP that I’m tethered to until the Twelfth of Never, started unconsciously chewing on the inside of my mouth, and paid almost $500 for a mouth guard that fits me perfectly but pains me intensely and can never be used or returned. It sits in its little plastic container in my medicine cabinet, but I feel like I should attach some fishing line to it and hang it on the Christmas tree this December. At least I could get some use out of it. Ha. Ha. Ha.
My next money fail came when I ordered a dress from an online company I’d never dealt with before. I buy most of my clothes online because A. I’m overweight, B. I’m pretty tall, C. It’s less traumatic to try things on at home, keep one or two items and send the ones I don’t like back. I am taking my two foster gals on an Alaskan cruise soon, and if any of you have cruised before, you know there are usually one or two “formal nights” for dinner. Men are required to wear tuxes or suits and ties and women are encouraged to wear dressy, “cocktail” outfits. I didn’t have anything that fit the bill and neither did my fosters, so we each bought an appropriate outfit. They look adorable in theirs and are so happy with what we found. I searched and searched online for my dress/pantsuit, and the things I found that I liked were either too short, too brightly colored, or already sold out in my size. Or more than I wanted to spend. So I finally found an online company with many lovely “mother of the bride” type outfits, and I ordered a black, chiffony dress with a beaded black jacket to wear over it. Understated, pretty, and just right. I thought.
Oh my gosh. I have never experienced with any other clothes company what I’ve gone through with them.
My first red flag was when the dress arrived in a box with an unreadable return address from China. I tried the dress on right away and laughed when I looked in the mirror and saw how short it was. The jacket was too short, the dress wasn’t nearly as long as the photos of the tall women in the catalog represented, so I folded it neatly and looked inside for a return slip. No. There was no return slip. No paperwork inside the package of any kind.
So I went to the website and found the customer service email and wrote to them right away. I said that the dress had arrived, was too short for me, and would they please tell me where to return it so I could get a refund? I had to write to them twice before they responded. Two days later I finally heard back from them, and thus began a series of seventeen emails between us, that ended in their refusal to give me an address to return the dress to them, and me contacting my credit card company, who issued me a “provisional” refund while they investigate the company.
Here are exact samples of some of the emails I received from this company:
Dear customer,
We are sorry to hear that. We made the dress according to your order information. Would you please check with our size chart to see whether you chose a wrong size? If the size is correct, could you please send us some picture to show your measurements of your bust, waist and hip size so we can confirm the size problem? Thanks.
Best Regards,
Ada
I wrote back and kindly told them that I had ordered the correct size, but the dress and jacket were too short. They wrote again asking me to send them detailed photos of myself wearing the dress, centering in on my “bust, waist and hip,” so they could determine if they had made a mistake.
Dear customer,
Sorry for the inconvenience caused to you. We made the dress in the size you chose. If you think we made wrong size for you, please offer us clear pictures of your own measurements with tape (bust, waist, hip). And send us pictures to show the dress on you (or pictures showing that you can not put the dress on). Then we will confirm with our factory if we have made you wrong dress. We will try our best to help you before you return it, we will need to check the problem first. Or we will not accept the return. Thanks for your cooperation in advance. Please check the attached picture to see how to take measurements pictures.
Ann
I wrote back and told them I bought most of my clothes online, and that every single company always takes the clothing back if they don’t fit or if I don’t care for them, and I told them I was not going to take pictures of my bust, waist and hip with the dress on and send them to them, and that I wanted them to please send me the necessary information on how to return the dress, and that it fit okay, but was just much too short. I told them (all very respectfully but more firmly now) that I needed return information from them within 24 hours or I would be contacting my credit card company.
Dear customer,
Please note that we made the dress in the standard size you chose according to our size chart on the website. Before we sent the dress out, we will put it on the model to check the size. Only passed the quality-check can the dress be sent out. So there is no problem about the size. Hope you can understand that. If you chose a incorrect size, you can go to a local tailor’s shop to make adjustments. Because we always leave a little space on our dresses in case there a change to make. Because we made the dress for you after you placed the order. It can not be sold again. Hope you will not let credit card company to involve in this. Because once they step in this, it will take several months to get a result. Thanks for your cooperation in advance.
Ann
Many emails exchanged. Finally, I sent back a short note: “The dress is the right size, it is just too short. I am contacting my credit card company. Sincerely, Julie B.”
Dear customer,
Please note that you chose standard size. Then the dress’s length is also made in the standard size. If your height is same as the model’s. When you wear the dress, it will get same effect. If you were taller than her, the dress will be a little short for you. The dress is so beautiful. If you really do not like it, you can resell it or give it to your friends as a gift. Then we will offer you $10 compensation.
Ann
The dress cost $171, more than I have ever paid for any garment in my life. And they’re offering me $10 and thinking I might like to give it to my friends as a gift.
I did not respond to that email but instead contacted Visa.
A couple days later:
Dear customer,
Here we heard that you not satisfied your this order and we want to help you out, but you not reply us.
So if you have any question or also need help, please contact us back, then we will help you out timely,
Your understand will appreciate
Thanks
Best Regards
And after sixteen emails, here was my final one to them:
Hello,
I will try to state things as clearly as possible.
1. I ordered a dress in good faith from you. I ordered the correct size.
2. The dress is too short. I am very tall, and the sleeves on the jacket are too short, and the jacket is too short.
3. It isn’t the wrong size, it is the length. It doesn’t look good at all.
4. I have ordered from online catalogs many times. Sometimes things fit well, sometimes they don’t. Whenever I send something back that doesn’t fit, the other companies gladly refund my money and take the item back.
5. You are the only company who has ever given me trouble about returning an item.
6. I will ask you one final time. Please send me the address where I can return this dress. And please refund my money.
7. There is nothing more to be said. You should do what every other dress company does, and take care of your customers.
This is my final email to you.
Thank you,
Minnesota
So Visa requested copies of all seventeen emails, which I mailed to them this week. They’ll do an investigation and determine if the company should take their dress back and refund my money. If not, I will have wasted $171, and like my mouth guard, the dress will never be used. Unless I can give it as gift to my friends. 🙂 (By the way, the fine print on their website doesn’t reveal any of these policies, but I blame only myself for buying from someone I wasn’t familiar with.) Of course a google search of this company, after the fact, revealed dozens of warnings from other customers with headings like “DO NOT BUY!” and “They ripped me off!” Sigh…this was a lesson learned.
I finally did find something to wear for formal nights on our cruise. It’s this pants suit:
And I’ve found a way to protect the inside of my mouth too — I’m just wearing soft teeth bleaching trays over my teeth at night. This has seemed to help and the little chewed spots are healing.
Wednesday’s Word — Edition 121
August 26, 2015 | My Jottings
“I don’t like it when people minimize their gifts. There is a difference between humility and insecurity, and self-effacement does no one any favors.
We teach our watching children to doubt and excuse and diminish themselves. Do we want our kids to reflect on their mothers and have absolutely no idea what we loved? What we were good at? What got our pulses racing and minds spinning? Don’t we want them to see us doing what we do best?”
~~Jen Hatmaker, in “For the Love”
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I’ve been thinking on these words lately. I’m pretty sure if I got a do-over I would more confidently embrace my gifts instead of minimize them, especially to my daughters.
Friends, what are your thoughts on this?
I wonder if Phoebe could learn to do this?
August 19, 2015 | My Jottings
My daughter Sharon texted this video to me this morning and told me to watch all the way to the end. Maybe you’ve seen it already, but if you haven’t, here’s your smile for the day:
My new baby parakeet Phoebe (who’s about three months old now and is settling in and trying out a few cute vocalizations) doesn’t have the “expressive” head feathers this cockatoo does, but I’m wondering… if I worked with her every day, could she learn to respond to music in this way?
Would I have to buy a guitar, take guitar lessons, and learn an Elvis song before Phoebe would start cutting her parakeet rug, so to speak?
I also thought Mr. Cockatoo’s wife was hilarious in her own way. Notice the warning foot Mrs. Cockatoo lifts when she thinks he’s getting a little too carried away?
And what better words to sign off with?
Don’t be cruel,
Consider the lilies
August 10, 2015 | My Jottings
May God bless your day today….
“Consider the lilies, how they grow: they neither toil nor spin, yet I tell you, even Solomon in all his glory was not arrayed like one of these. But if God so clothes the grass, which is alive in the field today, and tomorrow is thrown into the oven, how much more will He clothe you, O you of little faith! And do not seek what you are to eat and what you are to drink, nor be worried. For all the nations of the world seek after these things, and your Father knows that you need them. Instead, seek His kingdom, and these things will be added to you.”
~~Jesus, the book of Luke, chapter 12.
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Kidquips 14
August 6, 2015 | My Jottings
Sharon and Chris’s youngest child just turned three years old. It boggles my mind how quickly time rushes by once you’re in the senior citizen demographic. Years seem like months and months seem like weeks and weeks seem like days.
It really does seem like just a couple of months ago that Louisa had just a little bit of wispy blond hair and would come over on Fridays to visit Grandpa Michael and me.
Anyway, Sharon called a couple of days ago to tell me about a cute conversation she and Louiser had. Apparently Louiser wanted to play with her mama, and she said “Let’s play that I’m Grandma and you’re the little girl!” Sharon agreed, and Louisa began enthusiastically, “Wash your hands!” After Sharon pretended to wash her hands, Louisa then commanded, “Eat your pizza!” And Sharon took a bite of invisible pizza. Then Louisa directed, “Let’s take a tubby!” and I’m not sure how Sharon responded to that — maybe pretend-washed her face. And then Louisa bossed, “Now we read a book, sit down I read to you!” And her final words were “Ok, I love you!”
So my life is pretty accurately distilled into five important views:
1. Germs are bad.
2. Enjoy your food.
3. Germs are bad.
4. Books are wonderful.
5. Love is the way to go.
At least that’s what I think she was saying…
I bought a bird.
August 1, 2015 | My Jottings
Our family had several pet birds during the years our girls were growing up. First we had Rosie the yellow cockatiel. Her last name was Shackadorum and she was hand-fed, so was quite tame and loved to sit on our hands and shoulders. She breeped when we came in the back door and each time the toilet was flushed.
We thought Rosie would like a boyfriend so we bought another hand-fed cockatiel, a grey guy we named Chester Pondaleeky. Chester was mean and domineering to easy-going, cheerful Rosie, and one morning we came downstairs and found her cowering in the bottom of their cage, her wing bloodied. We gave Chester the Molester to a couple right away, who promised to never put him in a cage with another bird.
Then we tried again with a meeker male, another grey cockatiel we named Walter Whomperwhacker. Walter and Rosie liked each other enough to need a clutch box, and over the next couple of years she laid several eggs, three of which had baby cockatiels in them. Rosie and Walter were very intrigued by their newly hatched and helpless offspring, but didn’t know how to feed them, so the poor little ones never survived. Then Walter turned into an angry bird and took his frustrations out on Rosie, and we gave him away too. Rosie lived in cockatiel peace for a good long time, and we were truly sad when we found her dead at the bottom of her cage one winter morning.
Next we acquired a canary with a bad toupee. I think these kinds of canaries are called Gloster Canaries, and you can see what I mean by a toupee here. She first belonged to our friend Carl, but she didn’t thrive in his house because he had over a dozen cats who paced the floor beneath her cage and plotted her feather-exploding death. It was perhaps no puzzle why Carl’s canary began to lose her little yellow feathers, one by one, until she looked like the most pathetic miniature plucked chicken, all pink flesh with an occasional pin feather here and there. Except for her head, where she had retained an odd cap of dark brown feathers I always said looked like a tiny fountain. Carl gave his canary to us and we named her Harriet the Canary with the Bad Toupee. As soon as Harriet came to our cat-less home, her yellow feathers grew back and she was a sweet, trilling pet for a few years.
Here are a couple of drawings my talented son-in-law Jeremy drew of Carl and some of his cats, considering what to do about Harriet, and one of Carolyn and our old Schnauzer Winnie, peering at Harriet once she came to our house.
Then life happened. And dogs were what we could handle. I didn’t want to clean cages and vacuum bird dander anymore, so when Harriet flew to canary heaven I decided to take a bird break.
But now that break is over, and we have a new little parakeet. I’ve never had a parakeet before. She’s quite young, and the way you can tell is that the rows of stripes (or bars) in her head feathers come almost all the way down to her beak. As she grows, these stripes will fade. Here’s a photo of a young parakeet with the stripes, and a mature parakeet who has lost his stripes.
Here’s Phoebe in her cage in our dining room. She is being very quiet, but will squawk once in a while when she hears me turn on the kitchen faucet.
I’ve been relieved to see her eating her seed, and I hope she’ll take a bit of the apple slice I’ve affixed to the side of her cage. I haven’t seen her drinking from her water container yet and that concerns me a little. I hope she’s sipping when I’m not around.
I hope to hand tame her a bit so she’ll enjoy sitting on my shoulder and having her head stroked. But I’ll have to shut Edith and Mildred the Schnauzers away in another room when I try. One doggy chomp could bring about a very sad ending. I’m feeling stirrings of affection for little Phoebe already so don’t think I could bear that.
Michael taught me to love birds. He had a way with animals, and birds were always sidling up to him and were never afraid of him.
How about you? Have you ever had a pet bird? If so, what kind, and what was its name?








